U.S. Citizen Services

Welcome to American Citizen Services (ACS) for Phnom Penh, Cambodia. We provide a range of services and information. All non-emergency consular services require an appointment. We will not accept walk-ins. This assists us in providing prompt and efficient consular services to American Citizens residing in Cambodia. Please plan accordingly.

Announcement: Due to COVID-19, American Citizen Services appointments are on a reduced schedule and notarial services have been suspended. For consultation and expedited appointments, please email ACSPhnomPenh@state.gov or call +855 23-728-402 / +855 23-728-051 / +855 23-728-234. Outside of office hours, contact: +855-23-728-000. Citizens with travel-related questions should consult our Embassy website for COVID-19 and carefully consider the Global Level 4 Health Advisory – Do Not Travel.

Current Status of U.S. Passport and Certified Report of Birth Abroad (CRBA) Applications

Due to the implementation of public health measures to prevent the spread of COVID-19, the U.S Department of State began limiting its domestic passport operations in late March. The recent cessation in domestic passport operations halts processing of all regular passport and CRBA applications until further notice. Effective April 8, the U.S. Embassy in Phnom Penh can no longer offer routine passport and citizenship services. 

However, in an emergency, the U.S. Embassy can assist with processing passport applications for adult or minor applicants. If you have not received a Consular Report of Birth Abroad (CRBA), an emergency passport may still be issued. If you have previously applied for a passport or citizenship service, you should expect significant delays receiving your passport and your citizenship evidence documents. Contact the U.S. Embassy to check on the status of your previous application. 

Messages and Alerts

See all Messages and Alerts for U.S. Visitors to Cambodia.